![]() When product is used, destroyed or damaged.When request due to change of mind is made after 7 calendar days following delivery date.But return/exchange request cannot be made in following cases: You can request for return/exchange within 7 calendar days following delivery date. You can request for exchange if wrong product is shipped, you should send the product in question to seller.Īfter seller checks if returned product is flawed, seller approves your request, and re-sends new product.You can request for return after obtaining product, you should send the product in question to seller.Īfter seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.īut, in case seller has already dispatched product, cancellation request can be rejected.How to Request for Cancellation/Return/Exchange If we are unable to provide such alternatives, a full refund in the form of refund vouchers will be provided to Customer within 30 days of the agreed resolution. We reserve the right to offer Customer either a direct replacement or an alternative version of the item. ![]() All returns must be accompany with the original packaging including all original accessories and/or FOC items which accompanied by the original shipment.Ħ. Customers who do not notify us of the return or exchange request before returning the goods will not be entertained.ĥ.Buyer is responsible for shipping and handling cost related to returning the item. In the event of such cases, the Customer must notify us at within 3 working days of following delivery date.Ĥ.
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